Frequently asked questions
Everything you need to know about fitment, colors, installation, ordering, shipping, returns, and warranty.
01 How easy is Cart Buddy to install?
It could not be easier. On most golf cart models, Cart Buddy installs in less than a minute using our secure fastening system. Simple instructions and helpful tips are included with every order. You can also visit our installation page for additional guidance.
02 What colors are available?
Cart Buddy is offered in colors designed to coordinate with the standard seat colors used by the original golf cart manufacturers. Use the Find Your Cart Buddy tool to select your make and model and see the currently available colors.
03 Are custom colors available?
Custom colors, textures, and finishes may be available by special request. Contact us before ordering so we can review your project. For the closest possible match, we may ask you to send a small sample of the material or color you want us to match.
04 Can Cart Buddy be customized with a team or company logo?
Yes. Contact our team with your logo or artwork and a description of the result you want. We will review the artwork, color, material, pricing, and production details with you before the custom order is finalized.
05 Where is Cart Buddy manufactured?
Cart Buddy is made in the USA.
06 Where can I purchase Cart Buddy?
You can order directly from our website or purchase through a qualified golf cart dealer. If you would like help locating a dealer, call us at (800) 275-1847.
01 When will my order ship?
In-stock orders placed before 12:00 noon Central Time are typically shipped the same business day, Monday through Friday. Orders placed after noon normally ship the next business day. Weekend orders are typically shipped the following Monday.
02 How long will it take to receive my order?
Most standard orders arrive within two to three business days after shipment. Delivery timing can vary by destination, carrier conditions, and holiday schedules.
03 Do you offer next-day or expedited delivery?
Expedited and next-day delivery are not currently offered through our standard checkout. If you have a specific deadline, contact us before ordering and we will let you know what options may be available.
04 Will I receive tracking information?
Yes. Once your order ships, you will receive a confirmation email containing the carrier tracking number and a link you can use to follow the shipment online.
05 Do you offer cash on delivery (COD)?
No. Cash on delivery is not currently available.
06 Is the product pictured the same product I will receive?
Yes. Our website uses a combination of product photography and carefully prepared product imagery, but the Cart Buddy you receive is the same product design and construction shown. Screen settings can cause minor color differences, so contact us if you need help confirming a precise color match.
07 Do you guarantee the quality of your products?
Yes. We stand behind the quality of Cart Buddy and offer a 30-day satisfaction guarantee. If you are not satisfied, contact us so we can help resolve the issue or arrange a return.
08 What is your return policy?
If you are not happy with your Cart Buddy, you may return it within 30 days. The customer is responsible for return shipping costs. Please contact us before sending the product back so we can provide the correct return instructions.
09 What is the warranty on Cart Buddy?
Cart Buddy is covered for 12 months from the date of purchase against manufacturing defects and normal wear and tear. Damage caused by accidents, abuse, or unusual wear is not covered. Under normal conditions, your Cart Buddy should provide dependable comfort for many years.
10 I do not see my golf cart model. Do you make one for it?
Some compatible makes and models may not yet be pictured online. Contact us with your golf cart make, model, and year so we can confirm fitment. If we do not currently make it, we may consider adding it to our product line.
11 Can I place an order without ordering online?
Yes. Call our office at (800) 275-1847 or email sales@cart-buddy.com and our team will be happy to assist you.
Let’s make sure you order the right Cart Buddy.
Choose your golf cart make and model, or contact our team for personal fitment guidance.